Managed IT Services & Support

We manage your complex IT projects efficiently and within budget, so you can relax knowing your IT needs are covered.

Are You Unhappy With Your Current IT Service Provider?

Are you tired of dealing with unreliable computer technicians who are hard to reach and don't follow through on their promises? It's time for a change. With our Managed IT Services & Support, you can have peace of mind knowing that your organization's systems and network are being proactively managed and maintained by our team of experts.


We work behind the scenes to resolve and prevent any issues, so you never have to deal with disruptions. Plus, we answer all of your technical calls in less than 9 seconds and provide you with remote support within minutes. Let us take the hassle out of managing your IT.

Book a Free Consultation Now!
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Basically, we showed up to the office one day and everything was working and ready to go! I would highly recommend NB Technology for your IT needs!

Andy Borcherdt

IN2GREAT

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IT is a language where we only understand the basics. We can always count on the support team at NB Technology to help us




Linda Black

City Church


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When we’ve had any issues, they’ve been there to help us immediately. I can honestly say, you can trust and depend on NB Technology, LLC. for all of your IT service needs.

Patricia Butler

Tabernacle Baptist Church

Here Are Some of the Services You Can Expect

We offer a wide range of services to meet every type of business and industries.

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IT Systems Monitoring 24x7x365

Flat Predictable Monthly Budget

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Remote & Onsite Technical Support

Ransomware & Malware Protection

Network & Firewall Management

Server & PC Backup Management

WiFi Management

Remote Workforce Management

Proactive System Maintenance

Hardware & Software Procurement

Online Support Ticket System

Vendor Management

What Benefits do Managed IT Services Bring to Your Business?

Savings

With a low, predictable monthly cost, you can budget more effectively and avoid the need for large upfront investments. This will help you save money and eliminate inefficiencies in your business.

Focused Expertise

By hiring an expert technician to manage your IT solutions, you can focus on the important tasks that help your business earn money and stay running smoothly. This way, you can leave the technical details to the expert and focus on what you do best..

One Solution

We're like your own IT department, always at your service. No more searching for multiple phone numbers when you have IT problems - we're the one company you need to call for any technical issues.

Managed IT Services & Support Simplified

If you need assistance with a single project or want us to handle all of your company's IT needs, we offer comprehensive and personalized consulting services for small businesses and non-profit organizations. At NB Technology, we prioritize the efficiency and success of your business.


By working with us, you'll get expert, proactive attention to your network at all times and ongoing monthly support and service for all your technology needs. With us on your team, you won't have to worry about system or network interruptions disrupting your workday.


Let us help you today!

Get A Free Quote Now

General Questions

Have some questions about our company? Find the answers below or contact us for more. 

  • Why do you need a Managed Service Provider (MSP)?

    As your Managed Service Provider, we function as an extension of your company, like an IT department, but at a lower cost than hiring in-house IT staff. We proactively manage all of your technology services so you can focus on the key aspects of your business that generate revenue and keep it running smoothly.


    When you delegate specific IT operations to us as your Managed Service Provider, we take on the responsibility of monitoring, managing, and problem-solving for your IT systems and functions.


    Our Managed Services offer:


    •     24/7 system alert monitoring
    •     Data backup and recovery for various devices (such as desktops, laptops, and servers)
    •     Patch management
    •     Security monitoring and management
    •     And more

    By choosing our flat fee Managed IT Services and Support, you can enjoy greater budget predictability.

  • What does NB Technology Managed IT Services & Support include?

    Our Managed Services offer a range of services including IT Services & Support, Network & Security Services, Web Services, and Phone & Internet Services. These services help improve your IT posture, business continuity, technology expertise, operational efficiency, and responsiveness.


    You can choose to have us manage all of your IT services and support or select specific services for us to manage. If you choose to have us manage your complete IT infrastructure, we will function as your IT department. The decision is up to you.

  • Can Managed Service Provider save me money?

    According to payscale.com, as of August 2021, the average base salary for a System Engineer in the U.S. is $76,404, a Network Administrator is $60,517, and a Cyber Security Analyst is $76,623, not including benefits and bonuses.


    By partnering with NB Technology, you can access a team of skilled IT professionals without incurring the high costs of hiring individual employees. In addition to saving money, outsourcing your IT needs to us offers a number of other benefits, such as:


    •     24/7 monitoring and support
    •     Expertise in a wide range of technologies
    •     Proactive maintenance to prevent problems before they occur
    •     Scalability to meet the changing needs of your business
    •     The ability to focus on core business functions while we handle the technical details.

  • Can any of our staff members call or sumbit a ticket for support?

    Yes, any of your staff members can call or submit a ticket for support. This allows your team to get assistance with technical issues as soon as they arise, which can help prevent delays and lost productivity.

  • Do you provide on-site IT services or just remote IT services?

    At NB Technology, you get the best of both on-site and remote IT support. While many IT issues can be resolved remotely, there are still instances where on-site support is necessary, such as when devices cannot be accessed remotely or for initial hardware installation and upgrades. With us, you are covered for all types of IT support. Our team of technicians is always available to help you with any issues that arise, whether they can be resolved remotely or require an on-site visit. You can trust us to take care of all your IT needs.

  • Does your service include antivirus and ransomeware protection?

    Yes, our Managed IT Services include antivirus protection that never expires and covers viruses, malware, trojans, and ransomware attacks. This helps protect your users from accidentally clicking on phishing emails and keeps your system secure.


    In addition, our Managed Cloud Backup & Disaster Recovery Service provides an extra layer of security for your data, helping to protect it from malicious attacks. This way, you can have peace of mind knowing that your system and data are well protected.